Note this is a video recording of an online meeting conducted using the Zoom.us platform. Inevitably such recordings suffer a little in terms of their production values because of the internet connectivity and quality of webcams. Despite that, they allow us to provide additional valuable insights in to the MedComms business and we can involve a wider range of speakers who can participate from the comfort of their own desks, wherever in the world they are.

In this webinar, Jenny Plant (Owner at Account Management Skills) and Matt Plant (Independent Consultant) will cover some of the fundamentals to building competence as a new manager in medical communications. We will share:

* How your behaviours as a manager affect your team’s dynamic and performance
* Two of the biggest mistakes new managers make when they are promoted to manager
* How managers can break trust without realising it
* Some simple coaching techniques you can adopt today to help you become a more effective people manager
* Some practical tips for coaching those in agency account management

And we answer questions from the audience.

It should be of interest to everyone working in and around MedComms.

Recorded 6 May 2020 as a MedComms Networking webinar. Produced by NetworkPharma.tv

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Jenny’s Linkedin page is at https://www.linkedin.com/in/jennyplant/

Matt’s Linkedin page is at https://www.linkedin.com/in/matthew-plant-2041799/

Visit the web site of Account Management Skills at https://accountmanagementskills.com

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We are building a library of free webcasts and other video content for the global MedComms Community and others at http://www.networkpharma.tv and we’d welcome your suggestions for new content.

[For the avoidance of doubt: this video is intended to be freely accessible to all. Please feel free to share and use however you like. Cheers Peter Llewellyn, Director NetworkPharma Ltd and Founder of the MedComms Networking Community activity at http://www.medcommsnetworking.com]